Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements in both inches and centimeters to ensure a perfect fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
What materials do you use in your garments?
POMPEII is committed to quality. We use a blend of premium organic cotton, sustainable linens, and high-grade recycled fabrics as detailed in the product descriptions.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
How should I care for my POMPEII items?
To maintain the longevity of your garments, we recommend following the specific care label instructions. Generally, cold washes and air drying are preferred.
When will out-of-stock items be replenished?
We frequently restock our core collection. You can sign up for 'Back in Stock' notifications on the product page to be alerted immediately via email.